Privacy Policy

Pulse Studio Ltd ("Pulse Studio", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit a contact form or project enquiry
• Apply for a position at Pulse Studio
• Subscribe to our newsletter or insights
• Communicate with us via email or phone

This information may include your name, email address, phone number, company name, job title, and any other details you choose to provide in form submissions or correspondence.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Process job applications and manage recruitment
• Send relevant communications about our work and services (with your consent)
• Improve our website and user experience
• Comply with legal obligations

Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following bases: consent (where you have given explicit permission), contract (where processing is necessary to fulfil our services), and legitimate interests (where processing supports our business operations without overriding your rights).

Data Sharing and Disclosure

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you — provided those parties agree to keep information confidential. We may also disclose information when required by law.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Enquiry data is typically retained for 24 months. Application data is retained for 12 months unless you are hired.

Your Rights

Under UK GDPR, you have the right to access, rectify, erase, restrict processing, object to processing, and data portability. You also have the right to withdraw consent at any time and to lodge a complaint with the Information Commissioner's Office (ICO).

Cookies and Analytics

Our website may use essential cookies required for functionality. We may use analytics tools to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at hello@pulsestudio.co or write to Pulse Studio Ltd, 42 Shoreditch High Street, London E1 6JJ, United Kingdom.